What should we build next? SaaS companies face this question on a day-to-day basis, and it’s a tough one. How do you balance customer feedback with your high level vision for the product? I spoke to Hannah Chaplin, founder of Receptive, who’s made this her mission as founder of the company.
This week’s episode of SaaS Open Mic features a live discussion from the Berlin edition of Mogul I/O, our event series bringing industry leaders together around the topic of sustainable growth.
I spoke to Max about his experience with complete transparency at Buffer and how he managed to get his first paying customers for his side project PixelMe.
How can businesses be better at gathering, analyzing and learning from customer feedback? I spoke to the founders of SaaS startup Canny who are building a business to do exactly that.
I sat down with Ulysses founder Max Seelemann to understand the thinking behind the company’s move to a subscription-based model in 2017 which made waves in the software industry.
Language is the final frontier for scaling SaaS. With English as a language dwindling on the web, the need for better localization is greater than ever. Listen to my chat with Vasco Pedro, Founder and CEO of Unbabel, a company tackling this very problem with both AI and human-powered systems.
Welcome back to this new season of SaaS Open Mic! In this first episode I’m talking to Claire Suellentrop and Georgiana Laudi of Forget The Funnel — both strong proponents of a more holistic approach to modern SaaS marketing.
This week on SaaS Open Mic, I talk to Entrepreneur, Investor and Drift CEO David Cancel. We chat about why he thinks buying business software sucks, how he measures success at Drift and where he looks for inspiration for his work.
Feedback culture doesn’t *just* happen. In startups feedback is rarely given focus from day one. So how can an established team nurture processes and attitudes towards feedback that make the difference between a desirable company and one you shouldn’t touch with a bargepole?
For most SaaS startups, there comes a point when expansion to new markets seems like the logical path to faster growth. Arun Mani is Managing Director for Freshdesk’s efforts in Europe, and his approach and philosophy towards this (and career growth in general) is something we should all pay attention to.